Shipping disputes are often time-sensitive and may involve multiple parties across different jurisdictions including carriers, freight forwarders, insurers, ports, and counterparties.We operate as an independent enquiry gateway, routing serious cases to appropriate maritime professionals such as solicitors, cargo surveyors, and claims specialists.We are not a law firm, insurer, or freight operator. Our role is to direct enquiries efficiently to the right specialist where appropriate.
Submitting an enquiry does not create any obligation or guarantee of representation.
Cargo has been damaged, lost, or short delivered
A shipment has been significantly delayed
Demurrage or storage costs are escalating
There is uncertainty over liability
An insurance claim is disputed or unclear
You require specialist maritime input urgently
Once submitted, your enquiry is reviewed. Where appropriate, it may be passed to an independent maritime professional with relevant experience.Response times vary depending on urgency and availability.Submitting an enquiry does not create any obligation or guarantee of representation.
Independent shipping dispute enquiry routing service
© shippingdispute.co.uk 2026 – All rights reserved
Last updated: 11 February 20261. OverviewThis website operates as an independent enquiry routing service for shipping and cargo-related disputes.We respect your privacy and are committed to protecting personal data submitted through this website.⸻2. Information We CollectWhen you submit an enquiry, we may collect:
• Name
• Company name (if provided)
• Email address
• Phone number (if provided)
• Details relating to the shipment or dispute
• Estimated value at risk
• Shipment route informationWe do not collect financial information or payment details through this website.⸻3. How We Use InformationInformation submitted through the enquiry form is used solely to:
• Review your enquiry
• Determine whether it is suitable for referral
• Where appropriate, pass the enquiry to an independent maritime professional for follow-upWe do not provide legal, insurance, or technical services directly.⸻4. Sharing of InformationWhere appropriate, your enquiry details may be shared with:
• Independent maritime solicitors
• Cargo surveyors
• Claims professionals
• Other relevant specialistsInformation is shared solely for the purpose of assessing or responding to your enquiry.We do not sell personal data.⸻5. Data StorageEnquiries may be stored in email systems or secure administrative systems for record-keeping and routing purposes.We take reasonable steps to protect submitted information, but no online transmission is completely secure.⸻6. Data RetentionInformation is retained only as long as necessary for administrative, referral, or compliance purposes.⸻7. Your RightsDepending on your jurisdiction, you may have rights relating to:
• Accessing your personal data
• Requesting correction
• Requesting deletionTo make such a request, contact: [email protected]⸻8. CookiesThis website may use basic cookies or analytics tools for functionality and performance monitoring.⸻9. ContactFor privacy-related enquiries, contact:[email protected]
Independent shipping dispute enquiry routing service
© shippingdispute.co.uk 2026 – All rights reserved
Last updated: 11 February 20261. OverviewThis website operates as an independent enquiry routing service for shipping and cargo-related disputes.We respect your privacy and are committed to protecting personal data submitted through this website.⸻2. Information We CollectWhen you submit an enquiry, we may collect:
• Name
• Company name (if provided)
• Email address
• Phone number (if provided)
• Details relating to the shipment or dispute
• Estimated value at risk
• Shipment route informationWe do not collect financial information or payment details through this website.⸻3. How We Use InformationInformation submitted through the enquiry form is used solely to:
• Review your enquiry
• Determine whether it is suitable for referral
• Where appropriate, pass the enquiry to an independent maritime professional for follow-upWe do not provide legal, insurance, or technical services directly.⸻4. Sharing of InformationWhere appropriate, your enquiry details may be shared with:
• Independent maritime solicitors
• Cargo surveyors
• Claims professionals
• Other relevant specialistsInformation is shared solely for the purpose of assessing or responding to your enquiry.We do not sell personal data.⸻5. Data StorageEnquiries may be stored in email systems or secure administrative systems for record-keeping and routing purposes.We take reasonable steps to protect submitted information, but no online transmission is completely secure.⸻6. Data RetentionInformation is retained only as long as necessary for administrative, referral, or compliance purposes.⸻7. Your RightsDepending on your jurisdiction, you may have rights relating to:
• Accessing your personal data
• Requesting correction
• Requesting deletionTo make such a request, contact: [email protected]⸻8. CookiesThis website may use basic cookies or analytics tools for functionality and performance monitoring.⸻9. ContactFor privacy-related enquiries, contact:[email protected]
Independent shipping dispute enquiry routing service
© shippingdispute.co.uk 2026 – All rights reserved